Client Testimonials
Custom House’s clients consist of businesses just like yours - and they’re raving about our products, our customized services and the personalized FX support that we offer. Here are a few of our client success stories. Read about our products and services in action:
Urban Barn
“Urban Barn was thrilled to discover Custom House’s online platform. It allows us to complete our international transactions from any computer 24 hours a day, 7 days a week. And even though we use the online services, the Custom House team is still in contact with us every day - we can book trades ourselves but get expert advice from the trading floor when we need it.
The Custom House team has also gone above and beyond to help us manage risk in a volatile market. Through a customized solution they designed for us, Urban Barn is given guaranteed exchange rates for future currency purchases. It’s this kind of premium service that not only protects us from currency fluctuations but maximizes profits. I’d be happy to recommend Custom House to anyone - and I have.”
Craig Stewart
Executive Vice President, Urban Barn
Vancouver, Canada
Victoria University of Wellington
“Custom House’s secure online payment system has saved the University of Wellington significant time and money. The student payment reconciliation process is automated and incredibly simple for University staff to use. Our international students can access the payment platform from the University’s website. They can make payments in 12 different languages from anywhere in the world. They receive competitive rates and an incredibly easy method of paying their student fees online.
Custom House’s systems integrated seamlessly with our own and the solution works for everyone - we haven’t looked back.”
Wayne Morgan
CFO, Victoria University of Wellington
Wellington, New Zealand
Artenius UK Ltd.
“By taking the time to understand our individual business dynamics, Custom House was able to provide valuable insight in to how we should structure our international payments and currency deals. The services they recommended are consistent with our own appetite for risk and consistently deliver significant savings against our budget. Artenius is a business that makes its money in manufacturing; Custom House allows us to concentrate more of our of time on what we do best, without having to spend too long watching the fluctuations in the financial markets.
Artenius wouldn’t hesitate to recommend Custom House to any business that is looking to improve upon their foreign exchange rates or receive exceptional and personalized customer service.”
Peter Ridsdale
Finance Manager, Artenius UK Ltd.
Redcar, Cleveland, England
Bob Campbell Motors, Ltd.
“Thank you, Custom House, for the tremendous support over the past couple of years and for the specialized attention that you continually provide for my business. In my line of work, speed and accuracy are of the utmost importance and there is no room for mistakes. When a number of different clients are counting on me to deliver payment, I can always rely on Custom House to ensure that my wire payments get to where they need to be on time, with the best possible exchange rate.”
Bob Campbell
Bob Campbell Motors, Ltd.
Hamilton, Ontario, Canada
Montreal Fish
“Custom House treats us like a business partner. In today’s fast-paced business world this is often overlooked.
Working with Custom House has been a very positive experience. All of our transactions are now executed with precision, our wire transfers are delivered with speed and efficiency and we have access to Custom House’s incredibly competitive rates.
Furthermore, we have been able to take advantage of Custom House’s insights into the market place through webinars, breakfast seminars, World Market Updates and trader calls.
Thank you for the highly professional and personalized service that your team has demonstrated to us since we opened our account with Custom House. It is a pleasure working with you and your team.”
Raymond St. Amour
Controller, Montreal Fish
Montreal, Quebec, Canada
PBL Action Sports
“PBL is one of the largest distributors of action sports products and our reputation has earned us the right to become the exclusive dealer for many top name brands. As such, it’s imperative that we be able to depend on fast, efficient and stable currency exchange options. Custom House has always provided personalized service that meets our needs. The Custom House trading team that we work with has always ensured that our funds are received in a timely manner and has communicated with us when the market was in our favor. We look forward to continuing this relationship and working with Custom House in the future.”
Richard Seto
Controller, PBL Action Sports
St-Laurent, Quebec, Canada
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Contact Us
If you have any questions about international payments, risk management or the specific products and services that Custom House offers, please don’t hesitate to Contact us
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Custom House In The News
Western Union Deal Gives it Forex Entry
Western Union closes Custom House acquisition, taps into B2B payments space
Western Union Completes Custom House Acquisition - Update
Western Union completes purchase of Custom House
Western Union Enters Cross-Border Business-To-Business Market With Acquisition of Custom House
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